Market Scan and FRIKINtech’s partnership facilitates Prestige Volvo developing and delivering a completely transformed retail experience

Market Scan and FRIKINtech’s partnership facilitates Prestige Volvo developing and delivering a completely transformed retail experience

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For Immediate Release

COVID-19 has challenged Automotive Retailers to reinvent and realign their businesses. Those who are willing to adopt to the new market conditions are literally revolutionizing automotive sales with modern technology.

 

Camarillo, Calif., September 17, 2020 – The COVID-19 pandemic has proven to be disruptive in unimaginable ways. Initially, as society slipped into idle mode, retail in general – and automotive retailing, in particular – was brought to a complete standstill. Prompted by most state governments issuing restrictive and limiting guidelines, dealers were forced into near lock-down mode, consumers took their interest online. However, many dealers soon realized that consumers still had an interest in being able to shop, purchase, and even take delivery, without setting foot in a dealership. A more “Amazon-like” shopping experience is preferred – seamless, transparent, competitive, online and easy. Dealers who are able to adapt to these new market conditions stand a good chance of winning over the hearts and minds of discerning consumers.

One dealer in this category is Prestige Volvo in New Jersey. When COVID hit, New Jersey was shut down and Principal Matthew Haiken was forced to lay off the sales department. At that time, Haiken had an online presence mostly designed to create interest and inquiries. However, Haiken realized that he had an opportunity to continue to operate by transforming his business into “an internet dealership”, fully set up to accommodate sales transactions. He turned to FRIKINtech to help him in this endeavor. FRIKINtech’s lead-generation service, coupled with their illumiQUOTE technology, enabled Haiken’s trained customer service staff to move a consumer through the online process and provide Penny-Certain accurate payment quotes, that were VIN-specific and transaction-able.

“COVID-19 presented a challenge for every dealer in automotive retailing”, said Matthew Haiken. “When your sales showroom and the manner in which you do almost all of your sales get shut down, you can feel sorry for yourself or realize this is a massive opportunity. Being a small but nimble business, driven by creativity and a willingness to reinvent our business model – and how we actually accommodate clients – were key drivers. Couple that with the cutting edge technology and solutions that FRIKINtech and Market Scan offer and you have a powerful recipe. Objectively, we’re simply providing the consumers with the experience they have been looking for all along. Being the No. 1 volume dealer in the country, with 100% of deliveries taking place at the customers’ homes, would have been an absurd notion a year ago – but that’s the new normal for us.”

Alex Snyder, FRIKINtech Co-Founder and CEO added: “Matthew makes technology work for him. By centralizing the conversation on payments, and working with the customer in the same tool, Matthew’s team grew engagement beyond everyone’s wildest expectations.  Moving deals from the illumiQUOTE experience into Market Scan’s mDesking is totally seamless and empowers Prestige Volvo to be far more creative in making deals happen whether the customer is in the showroom or when they were forced to buy from home.”

“We are excited to see how Market Scan’s mScanAPI technology and mDesking solution work in tandem with what FRIKINtech offers”, said Rusty West, Co-founder and President of Market Scan. “We have seen a gradual, but slow change in retailing over the past 2 decades. COVID-19 has changed everything overnight. With consumers’ expectations much higher than ever before, they are driving the necessary changes in digital, modern retailing to create a new normal. This change presents a paradigm challenge for dealers who embrace or resist digital retailing: they will fail, survive or thrive. It is obvious that Matthew and Prestige are fully committed to digital retailing, and it’s great to see them thrive in doing so”.

To learn more about Prestige Volvo, visit www.prestigevolvo.com

To learn more about FRIKINtech, visit www.frikintech.com

To learn more about Market Scan, visit www.marketscan.com.

 

Contact:

Carsten Preisz
Market Scan Information Systems, Inc.
1-805-823-4266
cpreisz@marketscan.com

 

Christine Plunkett
FRIKINtech christine@frikintech.com

 

About FRIKINtech

FRIKINtech is short for FRIKTIONLESS technologies and removes friction between dealers and their customers by getting the question of “how much?” out of the way immediately.  Integrated into the dealer’s CRM and websites, dealers are rewarded with knowledge of their customers’ motivations while customers receive the transparency they always craved.  It creates engagement, and those who are engaged buy cars.

You can experience the magic for a promotional $199 first month with a guaranteed lift of 30% in customer engagement in that first month, for dealers who take a demo in September 2020.  For more information call 833-FRIKIN-T or visit www.frikintech.com.

 

 

About Market Scan

Market Scan is a leading provider of technology and analytical solutions for the automotive industry.  The company’s proprietary technology and analytics mine value from vast amounts of data to enable efficient, frictionless and scientifically accurate transactions.  Market Scan’s solutions facilitate easier, more complete, competitive and accurate results, enabling automotive dealers, lenders and manufacturers and technology companies to provide better products, experiences and profitability to serve customers and gain market share.  For more information, call 800-658-7226 or go to www.marketscan.com.

 

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For additional information, articles or interviews please contact:
Market Scan at info@marketscan.com

Market Scan was founded in 1988 by Father-Son team Russell and Rusty West with a single vision: build a world-class desking platform to fit every customer’s financing and leasing needs like a driving glove while returning the highest profit margin possible to the dealership.

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© 2019 All rights reserved.
Market Scan Information Systems, Inc.

 

Market Scan Appoints Jenn Reid as Vice President of Strategic Partnerships

Market Scan Appoints Jenn Reid as Vice President of Strategic Partnerships

Jenn Reid Headshot

Automotive industry executive with proven track record to lead continued growth of Market Scan’s application programming interface solutions

Camarillo, Calif., August 3, 2020

Jennifer (Jenn) Reid today was named Vice President of Strategic Partnerships for Market Scan Information Systems, Inc., an automotive industry-leading solutions and data provider. In this new position, Reid will oversee Market Scan’s API solutions’ growth strategies. Reid has spent her career entirely in the automotive industry and brings multifaceted and deep experience to this role. In addition to having worked for and with dealerships and industry associations, Reid brings executive experience from leading, automotive companies such as JP Morgan Chase and Equifax, Inc. Reid most recently held the position as V.P. Strategy & Marketing Leader – Automotive Services at Equifax, Inc.

“We are incredibly excited to have Jenn join the Market Scan family. Our company is going through an incredible period of growth. To maximize the opportunities this momentum affords us, the time is right to bring in an executive of Jenn’s caliber to manage this phase strategically,” said Rusty West, Co-founder and President of Market Scan. “With recent partnerships that include Automotive News, several OEMs and industry leaders in automotive, Jenn was on top of our list to lead our efforts to optimize our growth through strategic partnerships. With more than 20 years of very relevant automotive industry leadership, Jenn is uniquely qualified to make that happen.”

“I could not be more proud to join Market Scan,” said Reid. “We are in unprecedented times as an industry, both in navigating the pandemic and enhanced consumer expectations. In this era of digital retailing, being able to provide consistent payments online and in dealership, tailored to the consumer and vehicle is paramount. Market Scan is the undisputed leader in providing precise calculations, analytics and technologies that power consistent payment quotes across all touchpoints. This is evidenced by their impressive performance and growth. I am excited to drive strategic partnerships, which will result in increased profitability for partners and Market Scan.”

For the past 7 years, Reid led the development of automotive growth strategies and managed large automotive partnerships at Equifax. Prior to that, Reid helped build and manage the revenue generation for Mazda Capital Services, a private label partnership between Mazda North America and J.P Morgan Chase. Reid is based in Atlanta, Georgia.

To learn more about Market Scan, visit www.marketscan.com.

Contact:

Carsten Preisz

Market Scan Information Systems, Inc.

1-805-823-4266

cpreisz@marketscan.com

For additional information, articles or interviews please contact:
Market Scan at info@marketscan.com

Market Scan was founded in 1988 by Father-Son team Russell and Rusty West with a single vision: build a world-class desking platform to fit every customer’s financing and leasing needs like a driving glove while returning the highest profit margin possible to the dealership.

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© 2019 All rights reserved.
Market Scan Information Systems, Inc.

 

Market Scan is Teaming Up with Tekion

Market Scan is Teaming Up with Tekion

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Market Scan ® and Tekion Partner to Revolutionize Automotive Retail Desking

Tekion chooses Market Scan as its Partner and Supplier of Industry Data and Payment Calculation Technology as a critical and key Component to its Cloud-Native Dealer Management System

Camarillo, Calif. and San Ramon, Calif., February 12, 2020

Market Scan Information Systems, Inc., an industry-leading automotive solutions and data provider, today announced it has teamed up with Tekion, the automotive industry’s first and fastest cloud-native Dealer Management System. Through the partnership, Tekion’s Sales module will be powered with Market Scan’s mScanAPI solution – the industry’s leading database and payment calculation technology.

“Technology continues to reshape the future of dealership operations,” said Market Scan President and co-Founder, Rusty West. “Tekion’s cloud-native DMS, Automotive Retail Cloud, is a testament to that. Market Scan’s mScanAPI is a superb match for their revolutionary new DMS. mScanAPI gives Tekion’s dealership customers access to the industry’s best data and calculations. These work seamlessly together to generate scientifically perfect solutions for the dealership and consumer.”

“This alliance is consistent with Market Scan’s mission to evolve automotive commerce by combining science, technology and data to transform the industry.  We are very excited to play a pivotal role in Tekion’s go-to-market efforts.”

Tekion chose Market Scan because of their unique and proprietary software, data, analytics and calculation technology. Only Market Scan electronically tracks all of the data in the five critical sectors of the market – manufacturer, lender, dealer, municipality and consumer.

“We are proud to partner with Market Scan to develop an unrivaled Desking experience within Automotive Retail Cloud through mScanAPI,” said Napoleon Rumteen, Senior Vice President, Commercial Operations at Tekion. “We vow to always deliver the best experience to our dealer partners and consumers. Our partnership with Market Scan will do just that. Market Scan has proven to be the industry leader in accurate vehicle payment calculations by combining science, technology and data which aligns very well with Tekion’s mission to build the world’s best business applications on the cloud. We are delighted to integrate this cutting-edge technology into our seamless, cloud-native platform.”

To learn more about Market Scan, visit www.marketscan.com. For more information about Tekion’s automotive retail   cloud, visit visit www.tekion.com.

For additional information, articles or interviews please contact:
Market Scan at info@marketscan.com

Market Scan was founded in 1988 by Father-Son team Russell and Rusty West with a single vision: build a world-class desking platform to fit every customer’s financing and leasing needs like a driving glove while returning the highest profit margin possible to the dealership.

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© 2019 All rights reserved.
Market Scan Information Systems, Inc.

 

Market Scan Debuts New Digital Retailing Solutions at 2020 NADA Show

Market Scan Debuts New Digital Retailing Solutions at 2020 NADA Show

mDesking360 mDrive SYNC Banner

Three new digital solutions will enable dealerships to embrace a true digital retailing environment, improve the customer experience and the dealership’s bottom-line

 

  • mDrive SYNC™ gives dealers control of their entire online presence and payment quoting process, eliminating the current disconnect between the online and in-store experience.
  • mDesking 360™ takes the power of mDrive SYNC and adds product modules to create a true, all-encompassing digital retailing solution with Penny-CertainTM payment calculation functionality.
  • mDrive™ mobile app puts digital automotive retailing in the hands of a dealer’s sales staff and instantly answers the consumer’s question, “What can I drive?”
  • NADA attendees can play to win more than 1,000 prizes in a sweepstakes, including a brand new custom Harley-Davidson motorcycle. Market Scan will have the world’s largest gaming device of its kind in booth 3490C, located in the Las Vegas Convention Center’s Central Hall.

 

Camarillo, Calif., Jan. 30, 2020 –

Market Scan Information Systems, Inc., the industry-leading automotive data and solutions provider, today introduced two new digital retailing solutions packages, mDrive SYNC and mDesking 360, along with a new mobile app for its popular mDrive product. These products will debut at the National Automotive Dealers Association (NADA) show in Las Vegas.

“Our new products empower automotive retailers to dramatically streamline their online and showroom processes for their customers,” said Market Scan President and Co-Founder, Rusty West. “With our new solutions, dealers can provide their customers a much enhanced experience while realizing their own business objectives. These new technologies continue our tradition of providing state-of-the-art solutions, while also supporting our mission to evolve automotive commerce by combining science, technology and data to transform the industry.”

mDrive SYNC provides Dealerships the ability to control Consumers‘ Automotive Retail Experience

In an era of online vehicle shopping, consumers expect a “see it, buy it” experience. Frustration ensues – and sales are lost – when the payment that a consumer is quoted while shopping online does not match what he or she is quoted at the dealership. Contributing to this dealer challenge, online marketplaces have not integrated the terms and conditions under which the dealer is willing to do business. This creates friction within the car buying process for consumers and dealerships. Market Scan cures this with its new suite of products.

Market Scan’s new mDrive SYNC provides a portal where dealerships can control their entire online presence and payment quoting process. This eliminates the current disconnect between the payment quotes a shopper receives online and those quoted to them in the showroom.

“In addition to the powerful portal,” West continued, “our new mDrive SYNC accurately answers the consumer’s age-old question: ‘What Can I Drive?’ mDrive SYNC instantly provides the consumer and the dealer’s sales team an exact list of the dealer’s qualifying inventory – based on science. All of the vehicles on that list meet both the consumer’s requirements and all of the dealer’s terms and conditions for transacting! Selling cars now and into the future will be more about a connected ecosystem. Consumers will expect car dealerships to create a cohesive retail experience both on/offline. mDrive SYNC, now makes that possible for any dealership.”

mDesking 360 is an All-Encompassing Digital Retailing Solution

The most comprehensive digital retailing solution in the industry is Market Scan’s new mDesking 360. It combines the power of mDrive SYNC with the software behind Market Scan’s well-regarded mDesking and mQuote applications to extend the digital experience of online vehicle shopping to the in-dealership customer-salesperson interaction.

mDesking 360 is the industry’s only sales management and desking solution that mines, analyzes and manages the billions of combinations and iterations of lender and OEM programs available in the marketplace and finds truly superior, scientifically-perfect solutions for dealers and consumers.

mDesking 360 also includes Market Scan’s mQuote functionality. With mQuote, the sales associate never has to leave the customer unattended. All payment and purchase options are presented to the customer electronically, with management’s guidance, transparently and in full compliance – on any web-enabled PC, tablet or mobile device.

“Our mDesking 360 software is the ultimate solution for dealerships,” West said. “At Market Scan, all of our products feature the industry’s best data, our proprietary software, and our state-of-the-art calculation engine. These work together to uncover and surface the scientifically-best solutions for the dealership and consumer. mDesking 360 connects the online world with the in-dealership experience, builds greater trust, dramatically reduces transaction times, improves profits and customer satisfaction. Quite simply, there has never been a product like it.”

mDrive Mobile Application Puts the Power of Digital Retailing in the Hands of Dealer’s Sales Staff

The new mDrive app mobilizes mDrive SYNC and mDesking 360. The app provides a streamlined mobile solution to create a consistent and transparent experience between consumers and a dealership’s sales staff. Within the app, the dealer sales associate can input the consumer’s information to immediately showcase a list of available vehicles in the dealer’s inventory that meet a customer’s criteria. With a Payment Value Index (PVI) sort option, the vehicles will be displayed and ranked by the vehicle that represents the best value, which likely will list vehicles the consumer had not even considered as options. The mDrive mobile app will be available to dealers with an mDesking SYNC or mDrive 360 subscription from Market Scan.

Winning Big at the ‘World’s largest gaming Device of its kind.’

During the course of the NADA convention, Market Scan will host a no-purchase-necessary “2020 NADA SHOW ‘Hit the Jackpot’ Sweepstakes” in their booth (#3490C). Attendees at NADA will have the opportunity to pull the handle on the ‘world’s largest gaming device of its kind’ and test their luck at winning one of more than 1,000 prizes, including wireless ear buds, iPads, Tile Trackers and a one-of-a kind 2020 Harley-Davidson Street Glide, valued at $30,000. For more information about the Sweepstakes, including the official rules, go to www.marketscan.com/NADA.

Market Scan’s exhibit at NADA is located in the Las Vegas Convention Center’s Central Hall, show stand 3490C.

Contacts:

Carsten Preisz

Market Scan Information Systems, Inc.

1-805-823-4266

cpreisz@marketscan.com

About Market Scan

Market Scan is a leading provider of technology and analytical solutions for the automotive industry. The company’s proprietary technology and analytics mine value from vast amounts of data to enable efficient, frictionless and scientifically accurate transactions. Market Scan’s solutions facilitate easier, more complete, competitive and accurate results, enabling automotive dealers, lenders and manufacturers to provide better products, experiences and profitability to serve customers and take share. For more information, call 800-658-7226 or go to www.marketscan.com.

For additional information, articles or interviews please contact:
Market Scan at info@marketscan.com

Market Scan was founded in 1988 by Father-Son team Russell and Rusty West with a single vision: build a world-class desking platform to fit every customer’s financing and leasing needs like a driving glove while returning the highest profit margin possible to the dealership.

Market Scan Vertical Logo - White

© 2019 All rights reserved.
Market Scan Information Systems, Inc.

 

Market Scan and Experian Form Strategic Alliance

Market Scan and Experian Form Strategic Alliance

Market Scan mGuage and Experian Logo Banner

Market Scan® Teams with Industry Leader to Help Automotive Lenders Better Understand the Local Finance Market and Increase Market Share

Collaborative effort aims to provide automotive lenders with unique insight into competitive pricing programs based on local markets, vehicle type and risk tier

Camarillo, Calif. and New York, N.Y., October 28, 2019

Market Scan Information Systems, Inc. , an industry-leading automotive data and solutions provider, today announced a joint effort with Experian to help automotive lenders gain insight into competitors’ ever-changing rate and programs pricing. Through the collaboration, Experian and Market Scan will offer mGauge, a state-of-the-art analysis tool, to automotive lenders hoping to gain more insight into the interest rates that competitors offer based on geography, vehicle and credit risk tier.

“We are excited and proud to join with Experian to evolve automotive commerce,” said Market Scan President and Co-Founder, Rusty West. “With Experian’s extensive industry relationships and Market Scan’s unique software, data and calculation technologies, this joint effort builds on the natural synergies between our two companies. Together, we will offer one-of-a-kind solutions that empower automotive lenders and OEMs to create compelling and competitive programs for their clients and specific offers directed at consumers.”

Powered by Market Scan’s proprietary technology, analytics and data, mGauge, analyzes competitors’ published lease and loan finance programs. This enables lenders to create and offer competitive finance options for in-market car buyers and automotive dealers—ultimately leading to an increased bottom line and improved customer loyalty. For example, a lender could see that a competitor will offer a subprime car shopper a specific rate on a full-sized pickup truck—opening the door to offer a better interest rate or match the loan terms.

“In an overly competitive marketplace, lenders need to find ways to attract and retain car shoppers— comparable loans terms are a keen way to accomplish that goal,” said John Gray, Experian’s President of Automotive. “Unique insight into how competitors are pricing vehicles can level the playing field across the lender spectrum. More importantly, consumers can access favorable loan terms that can make vehicles more affordable and improve their financial health down the road.”

To learn more about mGauge, visit 

https://www.marketscan.com/OEM/Products/mGauge.

For more information about Experian’s automotive suite of products and services, visit 

https://www.experian.com/automotive/auto-data.

Contacts:

Carsten Preisz

Market Scan Information Systems, Inc.

1-805-823-4266

cpreisz@marketscan.com

About Market Scan:

Market Scan is a leading provider of technology and analytical solutions for the automotive industry. The company’s proprietary technology and analytics mine value from vast amounts of data to enable efficient, frictionless and scientifically accurate transactions. Market Scan’s solutions facilitate easier, more complete, competitive and accurate results, enabling automotive dealers, lenders and manufacturers to provide better products, experiences and profitability to serve customers and take share. For more information, call 800-658-7226 or go to www.marketscan.com.

For additional information, articles or interviews please contact:
Market Scan at info@marketscan.com

Market Scan was founded in 1988 by Father-Son team Russell and Rusty West with a single vision: build a world-class desking platform to fit every customer’s financing and leasing needs like a driving glove while returning the highest profit margin possible to the dealership.

Market Scan Vertical Logo - White

© 2019 All rights reserved.
Market Scan Information Systems, Inc.

 

In-Depth Interview with Rusty West

In-Depth Interview with Rusty West

For additional information, articles or interviews please contact:
Market Scan at info@marketscan.com

Market Scan was founded in 1988 by Father-Son team Russell and Rusty West with a single vision: build a world-class desking platform to fit every customer’s financing and leasing needs like a driving glove while returning the highest profit margin possible to the dealership.

Market Scan Vertical Logo - White

© 2019 All rights reserved.
Market Scan Information Systems, Inc.